What Does It Mean to Have Enterprise-Level IT Support?

What Does It Mean to Have Enterprise-Level IT Support?

When thinking of the word enterprise as it relates to IT support, most people imagine a large corporation with thousands of employees—along with all the technology they need. The mental picture might be an image of a large team of technical employees, or rows and rows of servers. And, all those things sound expensive. So, what exactly is enterprise-level IT support?

When you launched your business, you might have started out using your home computer or a consumer-grade laptop and a printer from the local electronics store. You may have purchased some basic software to help with the day-to-day operations of running the company. Maybe your first backups were on a tape backup. Of course, as your company grows, your needs change. You and your team are ready to level up your business, and you’ll need to upgrade your IT support to match.

If your company isn’t big enough to be considered an enterprise, you can still get enterprise-level IT support. Your organization doesn’t have to have a million-dollar IT budget to get the best possible support and solutions. You need systems that can handle your security, speed, and storage needs today—and scale to fit your business’s future.

The truth is, there isn’t really a standard definition for enterprise-level IT support. Enterprise-level solutions may once have been for the biggest companies who could afford the newest, fastest, and best options. But today’s technologies are reliable, secure, and scalable to fit any size company. Business owners can find hardware, software, and managed services on a subscription basis to help eliminate large one-time costs. Using subscriptions can not only scale as your company’s needs grow, but also shift costs from CapEx to OpEx.

Some examples of enterprise-level solutions commonly used by organizations of all sizes include Cloud collaboration options such as Office 365, Customer Relationship Management (CRM) software, and business continuity solutions, such as off-site backup or location redundancy.

Businesses with only a handful of employees use the very same systems and support options as successfully as their much larger counterparts. The subscription lets the business pay only for what they need. When the company needs to add more users or more features, they change their subscription.

Enterprise-level IT support for small- and medium-sized businesses works in much the same way. Strategic direction provided by outside technology experts can ensure your systems align with your business goals. With an IT managed services provider (MSP), you get the speed, efficiency, and quality of an IT department at a predictable cost. Outsourcing IT support can help your business get a virtual CIO along with the custom team of experts your organization needs—without the cost of multiple salaries. And with it comes the peace of mind that your company’s systems are constantly monitored so you can focus on running your business.